Category: IT Support

a digital padlock

Four Practical Ways to Improve Your Business’s Protection Against Cyber Attacks

Cyber Security, IT Support

Cyber attacks today do not target only big companies but also startups and individuals. Criminal hackers break into a company’s system for various reasons: stealing sensitive data, spying for a third party, wreaking havoc, and even for fun. Whichever intentions they have, you must better your company’s defense system against cyber threats.

Educating Your Employees

a finger print on keyboardPhishing is the most deceptive form of online frauds. The criminals often profile their victims first. They mimic credible institutions or personalities, and they use them to get their victim’s information. Usually, account passwords, verification numbers, and registered emails are the targeted data.

What is worse about phishing is that no software can prevent it effectively. If your employees give sensitive information to the fraud unintentionally, then your system will be vulnerable. Therefore, education about identifying phishing emails and cybersecurity is crucial. Your workers must know how to protect your company’s confidentiality. Here are some sites that can help you: www.cbia.com, www.beyondtrust.com, and globallearningsystems.com.

Securing Your Wi-Fi

a padlock on a laptopYour Internet connection is the very source of cyber threats. And the higher your broadband, the more vulnerable you are to cyber attacks. The router you use must be equipped with a firewall that can keep up with the connection’s phase. For instance, Sonicwall is a connection gateway security company that can offer you affordable and high-quality protection. You can reach Sonicwall Sales for further information regarding their products.

Besides the hardware, you must reset your wi-fi’s password regularly too. This manual trick is often neglected, yet it is very effective.

Monitoring the Internet Access

Your company must have a monitoring system that can record all the users and their online activities. Besides protecting you from potential cyber attacks, this feature will also discourage your employees from misusing their Internet access. However, you may need to add some equipment and hire an IT expert to apply this system to your company and to make it work well.

Entrusting Your Backup to a Trustworthy Service

internet connection illustrationIn the past, only big companies can have a digital storage facility because it will need a room filled with server computers. Today, cloud storage enables startups and individuals to have terabytes of digital storage without having to own any servers.

Nevertheless, regardless of the practicality of cloud storage technology, security is still an issue. In 2014, private data of many celebrities were leaked to the public by anonymous hackers. However, cloud storage providers have developed their security relentlessly ever since, and no other cases have ever happened. On your end, you must review the provider’s terms and agreements before you subscribe to any of their service packages.…

IT support team

Pointer of the Right IT Support Provider

IT Support

IT support is nowadays a vital part of any business. When managing an IT support firm, it is important that the manager understands how to offer the clients the type of support that suits their business. IT support is not just about providing the essential software but also the right hardware. Having up-to-date software versions is crucial for the success of your business. Sometimes a company may not be equipped to hold an in-house IT department. There are risks when using this department. In such cases, consider starting a relationship with a corporation which provides supportive data solution.

The competition for good IT support is becoming increasingly complex, and it can be difficult to determine the right company for you. There many firms which will do their best to get your business. The following pointers may give you a helping hand.

Locality

expert fixing server

You should consider location. The reason for this is the onsite response time. Most support is nowadays done remotely, but there will be times when you need an onsite IT support. This occurs when something vital like a firewall or a server goes bang. Selecting somebody local will give you a better chance of getting faster online support times. If for instance, you are in Manchester and your IT support provider is in London then you will wait some time to get an onsite response.

Response Time

This is always tricky, and you should check the fine print with a fine-tooth comb. The standard response time for anything need not be more than four hours and not more than an hour for anything urgent. Make sure the SLA guidelines are laid out clearly, and you know how long you should wait for a response to whatever problem you may have.remote access

Qualifications and Experience

female IT expertAsk the providers how long they have been trading, the level of experience of their staff base and the qualifications that their staff pose as well as their certifications. There are many start-up companies which you need to be wary of. This is because the IT industry is competitive and businesses come and go. You, therefore, must ensure you choose one that has served its apprenticeship. It is advisable to go for a company with ten years’ experience. The provider should have a team of engineers to help with you computer needs.

IT companies should also be Microsoft gold certified. They have a given amount of in-house skill and Microsoft qualifications to hold the certification. The contract length should also be not more than 12 months. Three months should be the maximum contract length to sign.

Taking into consideration these three pointers can help you get the right IT support firm for your businesses. This will help your business grow as IT is a vital part of businesses today.…